Privacy Policy

At N12 Products, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or purchase our products, including bamboo toothbrushes, hair combs, beard combs, and wide-tooth combs.

1. Information We Collect

We collect personal information to process your orders and improve your shopping experience. The types of information we may collect include:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
• Non-Personal Information: IP address, browser type, device information, and usage data such as pages visited and time spent on the website.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process, fulfill, and ship your orders, as well as to handle returns or refunds.
• Customer Support: To respond to your inquiries, requests, or issues related to our products or services.
• Communication: To send you updates regarding your order status, promotional offers, newsletters, or other relevant communications. You can opt out of marketing communications at any time.
• Website Improvement: To analyze website usage and enhance the performance and functionality of our site, ensuring a better user experience.
• Legal Compliance: To comply with applicable laws and regulations, and to protect the rights, property, or safety of N12 Products, our customers, or others.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. These cookies help us:

• Remember your preferences (e.g., language, location)
• Track your order history and cart
• Analyze website traffic and user interaction to improve our services

You can adjust your browser settings to block or delete cookies, but doing so may affect your ability to use certain features on our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following instances:

• Service Providers: We work with third-party service providers (e.g., payment processors, shipping partners) who assist us in fulfilling your orders. These partners are required to protect your information and use it solely for providing their services to N12 Products.
• Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction. We will notify you of any such changes.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. These include:

• Encryption: We use SSL encryption to secure sensitive information, such as payment details, during transmission.
• Access Control: Only authorized personnel have access to your personal information, and they are required to maintain confidentiality.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal data we hold about you.
• Correction: You can request that we update or correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal data, subject to certain legal obligations.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@n12products.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies when visiting these sites.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at: +1(949)5451959